NRRI CODE OF ETHICS AND PROFESSIONAL CONDUCT

Introduction:
Members of the National Register of Reflexologists (Ireland) are expected to observe all parts of this Code of Ethics and Professional Conduct at all times and to conduct themselves in such a manner as to uphold and maintain the highest professional standards of Reflexology.

This Code governs the attitude and behaviour of the reflexologist towards clients, the general public, and fellow reflexologists, and will also form the basis for discussion and discipline in the event of any complaint against a member.

1. Members must recognise that the primary obligation is towards the client, and at all times must practise their skills to the best of their ability for the benefit of the client. The comfort and welfare, culture and customs, values and spiritual beliefs of the client must always have priority over any other consideration.
2. Accurate and detailed records of treatment must be kept, but any knowledge acquired in a professional capacity during consultation or during the course of treatment may not be divulged to a third party without the client's consent, except where required by law.
3. Members must not make medical diagnoses or use implements.
4. Aromatherapy oils may not be used before or during a reflexology treatment.
5. No unqualified advice should be given.
6. No claim should be made to have effected a cure.
7. Members must present a united front to the public and should not imply criticism of colleagues either in writing or verbally, in the presence of clients or of the general public.
8. Members' premises and clinics should be maintained in a condition that reflects credit on the profession of Reflexology.
9. A member has the right to refuse treatment provided such refusal is given in a professional manner.
10. Members have a responsibility to continue their personal and professional development by updating their training and skills, with the Registry's CPD accredited postdiplomate programme.
11. A member who practises another therapy in conjunction with reflexology must make it clear to the client that such secondary therapy is not part of the reflexology treatment.
12. A practising member must have full malpractice and public liability insurance cover.
13. When giving treatment to a person under sixteen years of age it is necessary to seek prior permission from a parent or guardian, and also to request the presence of a third party on whose integrity the reflexologist can rely.
    
14. A member wishing to teach Reflexology must have a minimum of five years postgraduate clinical experience. Assistants must have a minimum of three years postgraduate experience, and must themselves be registered members of the National Register of Reflexologists (Ireland).
15. A 'Complaints Procedure' is available to members, students, and clients, and anyone wishing to avail of that service should bring the matter to the attention of the Registrar in writing, for it to be placed before the N.R.R.I. Executive Committee for their consideration.
16. Any proposed addition, deletion, or amendment to this Code of Ethics and Professional Conduct will be considered by the N.R.R.I. Council whose final decision will be notified to members.

Revised, July 2023

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